Services We Provide
Whether you represent a business with dozens of networked computers and confusing software configurations, or are a home user just looking to browse the internet and type a few letters, it doesn't matter - we'll help you.
To give you an idea of our flexibility, we have listed below the core IT support services 1st Direct can provide:
- New PC workstations assembled using top-quality components from market-leading manufacturers.
- Extensive PC, laptop, Apple Mac, tablet, network and server hardware diagnostics, repairs and fault reports.
- Comprehensive software testing and configuration to ensure smooth operation and compatibility.
- Massive selection of performance and productivity enhancing upgrades for computers.
- Notebook motherboard circuit and electrical repairs, including laptop power sockets.
- Stockist of laptop power adapters/chargers and other commonly-required spares.
- Business IT support and maintenance services, onsite and remote, to maximise your return on investment.
- At-home personal one-to-one help and guidance to help you get the most from your computer.
- Training in using computers, including the internet, e-mail and Office applications.
- IT consultancy advice and support, to protect your office data from corruption, fire or equipment failure.
- Data and document recovery from faulty hard disks, USB flash drives and memory cards.
- Games console repairs, including Xbox 360 red-ring and PlayStation 3 yellow-led 'of death' errors.
Fast and efficient turnaround times for in-store services:
80% within 24 hours
95% within 48 hours
95% within 48 hours
